INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. Do I need a prescription to order medicines?

Yes, for certain medicines a valid prescription is required. You can easily upload your prescription on our website, and our pharmacist will review it before processing your order.

2. How can I upload my prescription?

You can upload your prescription through the “Upload Prescription” option available on our website. Simply fill in your details and attach a clear image or PDF of your prescription.

3. How long does it take to deliver my order?

Delivery time usually ranges from 1–3 business days, depending on your location and product availability.

4. Are the medicines genuine?

Yes, Classic Medico Pharmacy & Mini Mart provides only 100% genuine and verified medicines sourced from authorized distributors.

5. Can I cancel my order?

Yes, you can cancel your order before it is dispatched. Once shipped, cancellation is not possible.

6. What should I do if I receive a damaged or wrong product?

If you receive a damaged, expired, or incorrect product, please contact us within 48 hours of delivery with photos and your order details.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS